IOS 16.2 Passcode lockout - Security Lockout - Recover Data

After the IOS 16.2 update my passcode no longer worked on my phone and is now in "Security Lock" after too many attempts.


The Iphone hadn't done a backup in months and I have a ton of critical data on the phone for my job that could potentially cost me my job if I can't get it back.


Talked to apple support and the only option they can offer is wiping and starting from scratch.


Seems to me if the update caused my passcode to change there should be more support from apple to rectify the issue.


Any suggestions or third party apps available to recover data would be much appreciated.

iPhone 13 Pro, iOS 16

Posted on Dec 30, 2022 12:36 PM

Reply
3 replies

Dec 30, 2022 2:16 PM in response to amberlee37

Apple gave you multiple ways to “rectify the issue” before it happened, including manual backups to iCloud and your computer, automatic nightly backups, syncing important data to iCloud or 3rd party archiving services (Google One, Dropbox, Box.com, Microsoft OneDrive, Livedrive…). And Apple also recommended backing up your phone before you updated. Backups have to happen before disaster strikes, after is too late. There is no way to recover the data that had been on your phone (it’s already gone) at this point.

Jan 5, 2023 3:46 PM in response to amberlee37

Same issue with my wife's phone. Never had a passcode before cause she didn't want one. I finally convince her the benefits of securing her data and her device, she creates a passcode, saves it, does the 16.2 update, and gets immediately locked out of her phone during the restart after the update. The passcode she had created 5 minutes earlier is now not working. Regardless of getting your data back or not the phone should not be locking you out when you do their recommended bug fix update, and saying your correct passcode is incorrect. That's unacceptable.

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IOS 16.2 Passcode lockout - Security Lockout - Recover Data

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