No sound on Apple TV+

How do I get sound on a show on Apple TV+. I have sound on Apple TV and other networks.

We have a Polk Audio sound bar. Could that be causing the issue?


Apple TV (2nd gen)

Posted on Jun 16, 2020 6:21 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2020 11:10 PM

if it is the sound bar causing it and the appletv is connected to the bar rather than to the tv then testing by connecting it directly to the tv would reveal if that was the culprit


otherwise I would try changing the audio to stereo to see if it was sounds playing out of absent surround speakers that caused your silence

2 replies
Question marked as Top-ranking reply

Jun 16, 2020 11:10 PM in response to Lookoutfordogs

if it is the sound bar causing it and the appletv is connected to the bar rather than to the tv then testing by connecting it directly to the tv would reveal if that was the culprit


otherwise I would try changing the audio to stereo to see if it was sounds playing out of absent surround speakers that caused your silence

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No sound on Apple TV+

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.