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my account was disabled. Please undo the disabled

My account was disabled. I need to provide my credit card for icloud.


iPhone 7 Plus, iOS 13

Posted on Jun 16, 2020 8:55 PM

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Question marked as Best reply

Posted on Jun 16, 2020 9:02 PM

Usually, the issue is related to your payment method and only Apple will be able to resolve it. This forum has no access to your account and can’t help you.


If it says your App Store / iTunes is disabled, you’ll have to contact Apple Store Support directly; read this article: 

https://support.apple.com/en-us/HT208856


If the issue is regarding security, see this Apple article:

 https://support.apple.com/en-us/HT204106

1 reply
Question marked as Best reply

Jun 16, 2020 9:02 PM in response to Welcome8

Usually, the issue is related to your payment method and only Apple will be able to resolve it. This forum has no access to your account and can’t help you.


If it says your App Store / iTunes is disabled, you’ll have to contact Apple Store Support directly; read this article: 

https://support.apple.com/en-us/HT208856


If the issue is regarding security, see this Apple article:

 https://support.apple.com/en-us/HT204106

my account was disabled. Please undo the disabled

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