Command C / Command V not working.

Hello people, I recently (about a week ago if you're interested) bought a MacBook Pro 9,2 running Catalina 10.15.5 this is my first Mac so I'm quite unfamiliar with the os but when I press command v or command c it types v or c instead of copying or pasting even though command space works. I feel like I've tried everything from hard restarting to setting a new keyboard shortcut for it. I don't know what to do now.

Thanks in advance.

MacBook Pro 13″, macOS 10.15

Posted on Jun 17, 2020 2:54 AM

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Posted on Jun 17, 2020 1:01 PM

That tells us it is system-wide, so the next troubleshooting step is to boot into Safe Mode and see if it works correctly. If it works correctly in Safe Mode, then it is something you have installed that is messing with it.

How to use safe mode on your Mac - Apple Support

28 replies

Jun 18, 2020 8:18 AM in response to A_sheep

A_Sheep Said:

Command C / Command V not working.: the shortcuts don't work in other apps either

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Before the reinstall, try this:


Reset the SMC and your NVRAM:

Sometimes when changes are made to the system(i.e. updates), system configurations (i.e. for Ports and for the keyboard) become manipulated, technically. So, reset the SMC and NVRAM. Your hard drive may not be being read promptly, so resetting these, all of the ports would be configured to how they should be..

Jun 19, 2020 11:35 AM in response to A_sheep

I'm not familiar with Windows hardware by think it may mean that your Apple keyboard is the problem. You should make an appointment at the nearest Apple Genius bar if it's open or at an Apple Authorized Service Provider to get it tested and repaired.


Note: didn't see オレンジ's response when I replied but we both seem to be on the same page.


Jun 19, 2020 1:35 PM in response to A_sheep

You might have to get an external keyboard to use until a time when you can get to an Apple store for repairs.


I'd contact Apple and talk to them about the problem so you're on record about the problem in case you can't get to an Apple store for some time. You have a year for warranty but if you can't get to where you can get it to them before the warranty runs out you'll be on record and they should extend.

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Command C / Command V not working.

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