White screen on Apple watch

Hi, has anybody ever had a white screen on their Apple Watch? A hard reset didn’t work.

My alarm still went off this morning.

Thanks!!



Apple Watch Series 3, watchOS 6

Posted on Jun 17, 2020 5:56 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 20, 2020 2:24 PM

Hello jn_2020,


Thank you for reaching out to Apple Support Communities! It sounds like your Apple Watch is showing a blank white screen, however it appears to be powered on as your alarm still played. You're in the right place to find a resolution.


Let's start by ensuring that you do not have Screen Curtain enabled on the Apple Watch:


Use Screen Curtain with VoiceOver for your Mac, iPhone, iPad, iPod touch, and Apple Watch - Apple Support


"Use Screen Curtain on your Apple Watch

Use your iPhone to turn on Screen Curtain for your Apple Watch:

  1. On your iPhone, open the Apple Watch app and go to My Watch.
  2. Tap Accessibility > VoiceOver > Screen Curtain. This setting keeps Screen Curtain active whenever VoiceOver is on.
  3. To turn Screen Curtain off, repeat these steps."


Next, try the steps under the "Get help" section in the resource below:


If your Apple Watch won't charge or it won't turn on - Apple Support


If you're still experiencing the behavior after, be sure to contact Apple Support using the link in this section:


"Contact us

If you still need help, contact Apple Support."


Take care.

1 reply
Question marked as Top-ranking reply

Jun 20, 2020 2:24 PM in response to jn_2020

Hello jn_2020,


Thank you for reaching out to Apple Support Communities! It sounds like your Apple Watch is showing a blank white screen, however it appears to be powered on as your alarm still played. You're in the right place to find a resolution.


Let's start by ensuring that you do not have Screen Curtain enabled on the Apple Watch:


Use Screen Curtain with VoiceOver for your Mac, iPhone, iPad, iPod touch, and Apple Watch - Apple Support


"Use Screen Curtain on your Apple Watch

Use your iPhone to turn on Screen Curtain for your Apple Watch:

  1. On your iPhone, open the Apple Watch app and go to My Watch.
  2. Tap Accessibility > VoiceOver > Screen Curtain. This setting keeps Screen Curtain active whenever VoiceOver is on.
  3. To turn Screen Curtain off, repeat these steps."


Next, try the steps under the "Get help" section in the resource below:


If your Apple Watch won't charge or it won't turn on - Apple Support


If you're still experiencing the behavior after, be sure to contact Apple Support using the link in this section:


"Contact us

If you still need help, contact Apple Support."


Take care.

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White screen on Apple watch

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