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How do I unlock my apple account from the iTunes and App Store

How do I unlock my apple account from the iTunes and App Store

iPad, iPadOS 13

Posted on Jun 17, 2020 7:04 AM

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10 replies

Jun 17, 2020 9:06 AM in response to Jholystrike

Same answer. You need to contact Apple support. See the following from https://support.apple.com/en-us/HT208856


Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.




Jun 17, 2020 11:05 AM in response to Jholystrike

It would be annoying right now even if you were in the US as Apple Support is a bit overwhelmed during the pandemic due to stores being closed and other reasons. Currently for me, clicking on the link below requests that I try again later.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.



How do I unlock my apple account from the iTunes and App Store

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