You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I unlock my apple account from the iTunes and App Store

How do I unlock my apple account from the iTunes and App Store

iPad, iPadOS 13

Posted on Jun 17, 2020 7:04 AM

Reply
10 replies

Jun 17, 2020 9:06 AM in response to Jholystrike

Same answer. You need to contact Apple support. See the following from https://support.apple.com/en-us/HT208856


Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.




Jun 17, 2020 11:05 AM in response to Jholystrike

It would be annoying right now even if you were in the US as Apple Support is a bit overwhelmed during the pandemic due to stores being closed and other reasons. Currently for me, clicking on the link below requests that I try again later.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.



How do I unlock my apple account from the iTunes and App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.