Unable to login to my apple music on my phone

Am unable to log in to my apple music on my device, it asking for a verification code which am not getting on my trusted number

Posted on Jun 17, 2020 9:08 AM

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Question marked as Top-ranking reply

Posted on Jun 20, 2020 5:58 PM

Hello and welcome to Apple Support Communities adetarami,


I see that you're not receiving a verification code to your trusted device. I'd be happy to provide you with some information that can help.


The article below can help with getting a verification code and what to do if you're not receiving the code.


Get a verification code and sign in with two-factor authentication


If you go through this article and you're still unable to receive a code, you will need to put your account in to recovery.


Recover your Apple ID when you can’t reset your password


Thank you for using Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Jun 20, 2020 5:58 PM in response to adetarami

Hello and welcome to Apple Support Communities adetarami,


I see that you're not receiving a verification code to your trusted device. I'd be happy to provide you with some information that can help.


The article below can help with getting a verification code and what to do if you're not receiving the code.


Get a verification code and sign in with two-factor authentication


If you go through this article and you're still unable to receive a code, you will need to put your account in to recovery.


Recover your Apple ID when you can’t reset your password


Thank you for using Apple Support Communities.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to login to my apple music on my phone

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