You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Text Alerts

I'm not getting any alerts when my phone is locked. I've missed phone calls and text messages.

My phone is not silenced. I do Not have the Do Not Disturb on. The Bluetooth is off.


On the Do Not Disturb page it gives the choices to silence the phone when the screen is locked...


Always

While iPhone is Locked


I do not want either choice but it will not let me get rid of the check mark. I have to choose one or the other. How do I disable this.

iPhone 11, iOS 13

Posted on Jun 17, 2020 9:27 AM

Reply
5 replies

Jun 17, 2020 9:36 AM in response to lcs7of8

lcs7of8 wrote:

On the Do Not Disturb page it gives the choices to silence the phone when the screen is locked...

Always
While iPhone is Locked

I do not want either choice but it will not let me get rid of the check mark. I have to choose one or the other. How do I disable this.

When DND is turned off, neither of those options apply. So, the problem is something else.


Do you wear an Apple Watch?

Text Alerts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.