MBP 15" NOV 2018 - Battery Expanded
HI Guys,
I purchased a Brand New MacBookPro 15Inch 2018 model in November 2018 at
a local store in Hyderabad, India. As usual just like other apple
products, i had to pay 1.5x times what it costs in the USA.
The laptop was used as a desktop replacement and hence never moved from
its place on my workdesk. Also, i close the laptop lid/screen just once
in 2 weeks apprx.
i started seeing a small gap between bottom and top of laptop (which
kept increasing with time) when the lid was closed, around 4 months ago.
I disregarded it as something to-do with my keyboard cover.
However 3 weeks ago, when the gap kept increasing even when i removed my
keyboard cover i decided to inspect it closer and then i discovered the
bottom part of the laptop was popping out.
I immediately took it to the store where i purchased it and they said
the battery has bulged and i have to visit a service center. However,
when i visited the service center they said i have to book an
appointment online for service consultation at locate.apple.com or via
the apple support app.
As of today im still trying to get an appointment for service
consultation, as everytime i try to reserve an appointment it shows "NO
SLOTS AVAILABLE CURRENTLY" ( https://www.screencast.com/t/UPOoSrR0ra8 )
Also, the service center guy who told me to book an appointment online
told me that my laptop is out of warranty (expired nov 2019) and i have
to bear the expenses for new parts.
The MBP might have started developing the issue well within warranty. i
feel like i was sold a defective product and apple needs to consider this under warranty
Images of the MBP:
MacBook Pro 15”, macOS 10.14