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Apple Pencil

Hello! I was recently having trouble with my pencil (1st gen) so I tried updating my iPad, resetting the settings, and pressing “forget device”. Also, it didn’t want to write but at first connected with Bluetooth then after upgrading it didn’t connect at all.

iPad Air, iPadOS 13

Posted on Jun 17, 2020 5:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 17, 2020 6:05 PM

Hello,


If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.


Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.


Use Apple Pencil with your iPad or iPad Pro - Apple Support


Contact AppleCare

1 reply
Question marked as Top-ranking reply

Jun 17, 2020 6:05 PM in response to jenabri

Hello,


If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.


Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.


Use Apple Pencil with your iPad or iPad Pro - Apple Support


Contact AppleCare

Apple Pencil

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