Hard Reset of iPhone SE

My iPhone is failing in updating from 10.3.1 iOS to 13.5.1 iOS and is stuck with [The iPhone "iPhone" could not be restored. An unknown error occurred (code 2006).]. I need to be able to hardware reset the iPhone to factory defaults as though a New iPhone install.


iPhone SE, iOS 13

Posted on Jun 17, 2020 5:35 PM

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Jun 17, 2020 7:14 PM in response to iPhoneSEHardReset

Error code 2006 refers to your USB connection, USB cable, USB port, or computer.


Per Apple, here's what to check. Try again after each step:

  1. Use the USB cable that came with your device. If you don't have it, try a different Apple USB cable. 
  2. Switch to a different USB port on your computer. Don't plug into your keyboard.
  3. Switch to a USB port on a different computer.
  4. If you still see the error, check for other USB issuescheck your third-party security software, then check your hardware.

If you still see an error, contact Apple Support.


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Jun 17, 2020 7:00 PM in response to Rysz

That process IS NOT working. After selecting "restore" the software server is contacted, the software is extracted, and then... when it tries to update/restore it errors out with the message "The iPhone "iPhone" could not be restored. An unexpected error occurred (2006)." This is the part I need help getting past.

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Hard Reset of iPhone SE

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