User profile for user: pacotheskater
pacotheskater Author
User level: Level 1
4 points

My device wont turn on it shows the apple logo and thats it

I need to know how i can get the apple logo to go off my screen and my iphone to turn on

iPhone 7, iOS 13

Posted on Jun 17, 2020 6:31 PM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
150,990 points

Posted on Jun 17, 2020 7:50 PM


  1. Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
  3. If none of the above works then please contact ➔ Apple Support


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
150,990 points

Jun 17, 2020 7:50 PM in response to pacotheskater


  1. Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
  3. If none of the above works then please contact ➔ Apple Support


Axel F.

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My device wont turn on it shows the apple logo and thats it

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