Can anyone help me please?. My iphone X is not able to turn on. I can see the apple icon on the screen but it's not on. it's freezing there.
Hello aline290,
I understand that your iPhone only starts up to the Apple logo and freezes there. I'd like to help.
Try the steps provided in the article below for help with your iPhone being stuck on the Apple logo.
If your iPhone is stuck on the Apple logo
Let me know if that worked for you.
Thank you for using Apple Support Communities.
Take care!
Hello aline290,
I understand that your iPhone only starts up to the Apple logo and freezes there. I'd like to help.
Try the steps provided in the article below for help with your iPhone being stuck on the Apple logo.
If your iPhone is stuck on the Apple logo
Let me know if that worked for you.
Thank you for using Apple Support Communities.
Take care!
Thank you for your reply. I tried a lot of times but didn't manage to start the phone. Looks like it was a software problem. I had to restore from itunes only what was saved there.
Hi, can anyone help me please. My iphone X is not able to turn on. I can see the apple icon on the screen but it's not on. it's freezing there.
