How to transfer money to my bank account from my id account

 See the Apple Support articles below for contact information.   

iTunes Support – world wide 

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https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

Hi Franciska272,

I'd recommend that you contact the iTunes Support team who should be able to help refund back to your bank account.

You can find support here: https://support.apple.com/billing