iCloud Windows 10 App wont sign in

Hi All,


I have recently install iCloud app (have tried both from Windows Store and an EXE) however neither of them seem to "sign in". The Sign in panel loads, i enter in username / password. I dont receive any error messages and the panel closes and then nothing happens. So i reopen the iCloud app again and it loads the same sign in panel again.


I have tried running as Administrator etc and still have the same result.


Any ideas? Thanks all

Tim


i5-8500, 8GB RAM, Windows 10 Pro 64Bit on Domain with redirected desktop / folders.

Posted on Jun 18, 2020 3:05 AM

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3 replies

Jun 22, 2020 8:22 AM in response to Timitfc

Hi there Timitfc,


It sounds as though you're not able to sign into iCloud for Windows. Syncing your information with iCloud can be very useful and I'd be happy to assist in seeking a solution.


Below is a resource that can help:


Get help using iCloud for Windows


This resource includes quick checks and steps that can help to resolve the issue. If you need further assistance after checking out that resource above, the next steps would be to uninstall iCloud for Windows, restart your Computer, and then reinstall iCloud for Windows. Below is a resource that can help:


Set up and use iCloud for Windows


Specifically, let's use these steps:

  • "Windows 8 or later:
  • Go to the Start screen, right-click in the bottom-left corner or click, then select Control Panel.
  • Click Uninstall a Program.
  • Click iCloud > Uninstall.
  • When asked to confirm, select Yes."


Have a great day!

Jun 23, 2020 6:36 AM in response to Timitfc

Timitfc,


Thank you for replying back with the updated information on what steps you've taken to resolve the issues with iCloud for Windows. I understand that after checkout out the resource above, and uninstalling and reinstalling the issue persists.


Based on what you've described, I would encourage you to reach out to Apple Support directly. Below is a resource that can be used to get started with Apple Support:


Get Support


Have a great day!

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iCloud Windows 10 App wont sign in

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