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The new version

Since I updated the new version I can’t make calls it ruined my phone!! Anyone else??

iPhone 6s, iOS 11

Posted on Jun 18, 2020 4:10 AM

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Question marked as Best reply

Posted on Jun 18, 2020 4:30 AM

See if any of this helps: https://support.apple.com/en-us/HT203792. I would still contact the carrier to see if they can help at all.

7 replies

Jun 18, 2020 4:44 AM in response to kb1951

I think I’m not explaining it right- it’s not a mic problem cause the ringtone is working and if I want to see video clip/music everything is working. It’s only to make calls that I can’t hear the other side and I can’t switch to mic cause the possibility is block it’s gray, I can’t switch to mic technically....

the phone didn’t fell or something it happened immediately after I installed the new version

The new version

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