You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how to cancel subscriptions from a deceased family member

My son passed away this year, and we are finding apple charges on his bank statements. How do i cancel any subscriptions that he may have had? I do not know his apple id.

Posted on Jun 18, 2020 8:54 AM

Reply
2 replies

Jun 18, 2020 9:28 AM in response to ammlpn81

I am very sorry for your loss. Your best option is to contact Apple Support:


Get a call from Apple support to help solve your problem  https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter https://twitter.com/AppleSupport

 

Apple ID account security for country-specific and region-specific

help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go

through the options to find the best support option.

how to cancel subscriptions from a deceased family member

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.