Not able to Back Up

Hello Ashneet,

Your iPhone probably more data than 5GB to back up and thats why it is not backing up on iCloud. In other words, your iPhone has more data to back up than the space available on iCloud and therefore the error.

Axel F.

Yes that is the status of your iCloud storage. What about the storage capacity and usage on your iPhone itself?

Open Settings ➔ General ➔ About - Note down information in Capacity and Available. Thanks.

Axel F.

Good to know. So you see, your iPhone will need more than the available 5GB of space on iCloud to create a back up file there. That is why you are getting the message that you do not have enough storage space on iCloud.

On the other hand, your iPhone itself is not full and has some more space left for storage. Just cannot back itself up on iCloud.

You can either buy more space for iCloud so that your iPhone can create a back up there OR you can create back ups of your own on a computer.

Axel F.

Yes you can. On your iPhone open Settings ➔ General ➔ iPhone Storage - Here you will see how the iPhone storage is being used. See image below-

Axel F.

You have only 4.5GB of space remaining on your iPhone? What is your iPhone's full capacity as far as storage is concerned and how much of it is used on your iPhone?

Axel F.

You are welcome.

Axel F.