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Deceased loved one’s iPad

My father passed away very suddenly in March and he had numerous electronic devices, all of which are useless to the family right now. I want to use his iPad but can’t get in without his password. How can this be done?

Posted on Jun 19, 2020 4:50 AM

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Question marked as Top-ranking reply

Posted on Jun 19, 2020 5:29 AM

Apple will help you, if you take a copy of your father's death certificate and something from the estate granting you ownership rights to the iPad.


Here is a link from Apple about accessing data on a deceased family member's device --> How to request access to a deceased family member's Apple accounts - Apple Support


I am very sorry for your loss.

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Question marked as Top-ranking reply

Jun 19, 2020 5:29 AM in response to Angrydwarfofdoom

Apple will help you, if you take a copy of your father's death certificate and something from the estate granting you ownership rights to the iPad.


Here is a link from Apple about accessing data on a deceased family member's device --> How to request access to a deceased family member's Apple accounts - Apple Support


I am very sorry for your loss.

Jun 19, 2020 5:10 AM in response to Angrydwarfofdoom

Recovering the passcode isn’t possible if it’s unknown or forgotten, but with the AppleID and associated password it should be possible for a close relative (who possesses the appropriate knowledge) to reset and reuse the iPad.


The reset will erase any locally stored data on the iPad, but if it’s synchronised to iCloud, the data can be restored to the iPad.


The following is written from the perspective of the original owner, but you’ll get the idea...


If you iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

Deceased loved one’s iPad

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