Apple Intelligence is now available on iPhone, iPad, and Mac!

⏺ Join the discussion

⏺ Press release 

⏺ Learn more

⏺ Watch the video

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Evo2158
Evo2158 Author
User level: Level 1
4 points

iMessage issues

I have recently swapped my iPhone over and changed provider - completed the pac process - my old number has been transferred to my iPhone, but the iMessage shows as the temporary number - I have followed the guidelines to switch off messages and FaceTime in settings and I’m still unable to change the number over ! Any help ??

Posted on Jun 19, 2020 5:40 AM

Reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,802 points

Posted on Jun 19, 2020 7:00 AM

Alternatively


  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.


Remove the temporary number from https://appleid.apple.com

Watch the GIF below



  1. Turn iMessage and FaceTime back on. (Watch the GIF below)


View in context

Similar questions

2 replies

iMessage issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up