Why do accounts keep requiring one-time passcodes??

When I sign in to my accounts on Amazon, my insurance company, and others, they say my computer isn't recognized and either send a one-time passcode to my iPhone or ask for more information. This behavior was never seen until IIRC one of the Sierras, and it persists. I have tried every combination of settings in Privacy & Security that I can think of, and in Preferences, but I can't get the OS to allow the device to be registered so I don't have to do this every time I sign in.


This is happening on all three of my Macs but not on my iPhone or iPads.


In addition, on one of my Macs, when of these one-time passcodes is sent via Messages to my iPhone, Safari offers to fill in the passcode field on the web page with the code sent to the iPhone. On the other two Macs, this doesn't happen.


Suggestions?

MacBook Pro 13″, macOS 10.12

Posted on Jun 19, 2020 8:25 AM

Reply
11 replies

Jun 19, 2020 8:56 AM in response to hlritter

hlritter Said:

Why do accounts keep requiring one-time passcodes?? When I sign in to my accounts on Amazon, my insurance company, and others, they say my computer isn't recognized and either send a one-time passcode to my iPhone or ask for more information.[...].

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Some Thoughts:

  • It is All About Preventing Hacking:

Seems it these are a Two-Factor Authentication method of sorts for logging in. It is a factoid of Filtering Out evading hackers. Security & Privacy is being used to make sure you are not a “robot” performing this login method.


  • Whom to Contact:

If you wish to turn this off, then contact the site. They are apparently the ones sending you the code.


  • If Not Recognized:

Make sure items do not open in new Private tabs, because after you close the tab, cookies would be lost, and you have be promoted every time to log in. Also, contact the site, as they are the ones sending your these codes.


  • Uninstall Security Software:

Finally, any Security Software installed? If so, rid of it, as its privacy settings maybe disallowing your devices to be remembered. Security Software is unnecessary and just gets in the way on Macs, and this is a pure example of how and why.


Use an Uninstaller and get it directly from the developer’s site and none other. Elsewise, you may end up installing malware or spyware on your system. Just dragging-and-dropping it into the Trash will leave files laying about you Mac.



Jun 19, 2020 4:31 PM in response to hlritter

hlritter Said:

"Why do accounts keep requiring one-time passcodes??: I don't think I'm communicating clearly: I have no objections to cookies from these reputable sites, and I have taken no steps to prevent the dropping of cookies. That is not the problem.[...]"

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Before the Reinstall - Three Thoughts...


I. Reset the SMC and your NVRAM:

Sometimes when changes are made to the system(i.e. updates), system configurations (i.e. for Ports) become manipulated, technically. So, reset the SMC and NVRAM. Your hard drive may not be being read promptly, so resetting these, all of the ports would be configured to how they should be.


II. Boot into Recovery Mode:

Hold Done: Shift key. Then, perform a boot. In Safe Mode all items open by default. Login items would not open at log in. So, all setting would be our aside.


III. Create a New Administrator User:

See if creating a new user fixes this. If so, it is something in your current user. So, what you would do is, transfer everything over to the new user, rid of this current user, and you would be all set from there.

Jun 19, 2020 10:33 AM in response to hlritter

hlritter Said:

"Why do accounts keep requiring one-time passcodes??: [...]I want them to quit because verification is being stored.[...]"

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A Few Thoughts on Privacy:


  • Clear Temporary Internet (Cookies & Cache) of Safari:

If you are concerned about items being stored on your device, then it is cookies. Cookies perform remembrance of certain site-entered data. Whereas cache keeps a snapshot of the last time you visited a site.  Use this Link: Clearing History and Cache - Apple Communities


  • Read Sites' Terms & Conditions:

Unless you were to visit a fraudulent (phishing) site, then take the above as with a grain of salt - I would have no concern for them storing remembrance of your visitation. If you were to read their Terms & Conditions, I'm certain their use of Cookies and Cache would be mentioned somewhere within.


  • Scan for Malware:

Start with running a scan for malware, using Malwarebytes for Mac and remove what is found. Perhaps something was installed that made this occur. Remove what is found from the quarantine. Malware is short for: Malicious Software. It makes you computer act in a mislead manor. Malwarebytes is created by longtime users of these forums, making it the only trustworthy Security Software for a Mac.

Downloads:

  1. Malwarebytes Anti-Malware for Mac
  2. Malwarebytes uninstaller

Jun 19, 2020 4:11 PM in response to hlritter

hlritter Said:

"Why do accounts keep requiring one-time passcodes??: [...]The problem, as I see it, is that Safari or the OS has somehow become configured to reject the cookies that at least these websites are trying to leave to show that this machine has been verified as mine. What I want to do is to undo this setting, after having tried every apparent setting in an unsuccessful attempt to do that."

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Safari is Corrupt. So, where to go from here:


I. Try another Browser:

Try using another browser (i.e Firefox or Chrome. If that works - then the issue is undoubted Safari. Safari is built into the macOS. So, it cannot be reinstalled alone.


Then...


Backup and Reinstall

I would highly recommend you backup the hard drive, and then reinstall the macOS.


II. Time Machine Backup:

Create a Time Machine backup prior to the reinstallation of your macOS, so that you can have something to restore your Mac from, should anything go wrong with the reinstall. Use an external hard drive that is at least 1.5 the total storage capacity.


Then...


III. Reinstall the macOS:

Nothing would be deleted. It's just that items that have become corrupted or deleted, would be placed back to where they should be. Go Here: How to reinstall macOS from macOS Recovery - Apple Support

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For Note:

Your network settings may have become manipulated, technically. So, that is why you would want to reinstall the macOS.

Jun 19, 2020 4:53 PM in response to hlritter

I use Firefox and run into the same thing. Some of the investment firms I deal with will also ignore my settings and cookies and require a code be sent for extra security measures. Nothing you can do about it: I look at it this way - the more obstacles there are in any hacker's way, the better it is since you really cannot trust anything/anyone online these days. They hack into everything and I'd rather "waste" 30 seconds on getting an email and entering the code than have my info stolen for ID theft or other nefarious purposes.

Jun 19, 2020 9:18 AM in response to TheLittles

I understand why the one-time passcode is used and who sends it. I don't want them to quit using one even if confirmation of verification isn't being stored on my computer; I want them to quit because verification is being stored.


I am not using security s/w or private browsing.


I associate this behavior with a change in macOSs several OSs ago, not with any change I made in privacy settings.

Jun 19, 2020 11:16 AM in response to TheLittles

I don't think I'm communicating clearly: I have no objections to cookies from these reputable sites, and I have taken no steps to prevent the dropping of cookies. That is not the problem.


I am running Malware Bytes on this Mac (different from the one I wrote the first two posts on), so the problem is not malware.


The problem, as I see it, is that Safari or the OS has somehow become configured to reject the cookies that at least these websites are trying to leave to show that this machine has been verified as mine. What I want to do is to undo this setting, after having tried every apparent setting in an unsuccessful attempt to do that.

Jun 19, 2020 6:48 PM in response to babowa

Thanks, but that’s still beside the point, which is why the sites keep asking for additional confirmation after they have offered to register my computer so that the additional confirmation isn’t needed and I have agreed, why it happens only on some of my devices, and why it began happening only recently.


anyway, in response to a suggestion, I cleared the cache and now the websites remember me after I went through the two-factor authentication process again.

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Why do accounts keep requiring one-time passcodes??

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