Disappearing music
Why has some music I previously purchased disappeared from my devices? I pay for 200GB iCloud storage.
iPad Pro, iPadOS 13
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Why has some music I previously purchased disappeared from my devices? I pay for 200GB iCloud storage.
iPad Pro, iPadOS 13
Hello Reiskameraad,
can you find that purchase history?
To find it, please reference below :)
If you can't find an item in your purchase history
If you can’t find the item you’re looking for, try these things before you contact Apple.
Find out if a family member purchased the item
If you use Family Sharing, your purchase history shows purchases that you made using your Apple ID, but you won't see what other family members bought. To see what other family members bought, sign in with their Apple ID.
If you want to control what kids buy, use Ask to Buy or Restrictions.
Use Restrictions on your iPhone, iPad, or iPod touch.
Check if you purchased the item with a different Apple ID
If you don't see an item in your purchase history, you might have been signed in with a different Apple ID when you made the purchase. Sign in with that Apple ID to check if your purchases were billed to that account.
If you still can’t find your purchase, contact Apple Support.
Hello Reiskameraad,
can you find that purchase history?
To find it, please reference below :)
If you can't find an item in your purchase history
If you can’t find the item you’re looking for, try these things before you contact Apple.
Find out if a family member purchased the item
If you use Family Sharing, your purchase history shows purchases that you made using your Apple ID, but you won't see what other family members bought. To see what other family members bought, sign in with their Apple ID.
If you want to control what kids buy, use Ask to Buy or Restrictions.
Use Restrictions on your iPhone, iPad, or iPod touch.
Check if you purchased the item with a different Apple ID
If you don't see an item in your purchase history, you might have been signed in with a different Apple ID when you made the purchase. Sign in with that Apple ID to check if your purchases were billed to that account.
If you still can’t find your purchase, contact Apple Support.
Disappearing music