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Level 1

5 points

iphone 8+ is disabled

how do I recover my iphone 8+ that is disabled without losing my files?

iPhone 8 Plus, iOS 13

Posted on Jun 19, 2020 6:03 PM

Top-ranking reply

Level 6

10,107 points

Posted on Jun 19, 2020 7:20 PM

If you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.

Here are some support articles that should help:

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