HomePod set-up failed (-71160)
This is a 2nd HomePod (living room). First one is ok.
HomePod, 13
Question marked as
Was your device or iPhone unlocked? If you’re a bit slow it might lock
- Try it again and make sure your wifi is working. You might also try resetting network settings on the device you’re using (this will restart your device - which is also a good idea) and reboot the wifi modem for good measure.
- Make sure you did all these:
Get started
- Make sure that your iPhone, iPad, or iPod touch is updated to the latest version of iOS.
- On the iOS device that you use to set up HomePod, make sure that you are signed in to iCloud with your Apple ID and have turned on iCloud Keychain. You also need to have two-factor authentication set up for your Apple ID.
- Check that your iOS device has Bluetooth turned on and is connected to your home Wi-Fi network.*
- Make sure that the Home app and Apple Music app are installed on your iOS device. If you deleted either of these apps, go to the App Store and redownload them.