Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV keeps freezing

I just bought my MacBook Air and when I watch Apple TV it keeps freezing. How do I prevent it from freezing? Thanks



MacBook Air 13″, macOS 10.15

Posted on Jun 19, 2020 10:13 PM

Reply
Question marked as Best reply

Posted on Jun 19, 2020 10:24 PM

mailehurov Said:

"Apple TV keeps freezing: I just bought my MacBook Air and when I watch Apple TV it keeps freezing. How do I prevent it from freezing? Thanks"

-------


Try Safe Mode:

Boot into Safe Mode (Hold down the Shift key upon boot). See if this still occurs. In Safe Mode, items open by default and login items do not open after login, with all caches are set aside. See if it then works. Then, restart the Mac, and log in to the same user as you are in now. See if it now works. Logging into Safe Mode may fix a few things.

Similar questions

1 reply
Question marked as Best reply

Jun 19, 2020 10:24 PM in response to mailehurov

mailehurov Said:

"Apple TV keeps freezing: I just bought my MacBook Air and when I watch Apple TV it keeps freezing. How do I prevent it from freezing? Thanks"

-------


Try Safe Mode:

Boot into Safe Mode (Hold down the Shift key upon boot). See if this still occurs. In Safe Mode, items open by default and login items do not open after login, with all caches are set aside. See if it then works. Then, restart the Mac, and log in to the same user as you are in now. See if it now works. Logging into Safe Mode may fix a few things.

Apple TV keeps freezing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.