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I was watching The Two Towers in the TV app on my 2012 MacBook Pro in the mini player when the video started getting garbled. I quit the app and reopened it and when I resumed playback I now get no video, only audio, both in fullscreen and windowed mode. I restarted the Mac and the issue persists. The movie is streaming, not downloaded.
MacBook Pro 15″, macOS 10.15
Apple provides this support document for streaming issues:
If your issue persists, and is not dependent on title, then contact Support.
If your issue is with a particular title only, then you can report it as a problem with that purchase.
Apple provides this support document for streaming issues:
If your issue persists, and is not dependent on title, then contact Support.
If your issue is with a particular title only, then you can report it as a problem with that purchase.
Black Playback screen using TV app
