updating problem

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Level 1

8 points

updating problem

my iPhone XR was updating the iOS overnight but it got stuck in the update mode for hours with saying "iPhone will restart when the update is complete", how can I fix it?

Posted on Jun 20, 2020 4:02 AM

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Answer 1

Axel Foley

Level 10

150,966 points

Jun 20, 2020 4:06 AM in response to andresrr31

Requirements to start and install an Update on an iPhone-

The phone must be charged to over 50%
Low Power Mode must be OFF
You cannot be connected through VPN
You must have a Wi-Fi connection (not cellular)
You should plug in the phone or put it to charge to assure it stays on and connected to Wi-Fi.

Axel F.

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Answer 2

Jun 20, 2020 5:39 AM in response to andresrr31

My iPhone XR was updating overnight and it is stuck. I see the apple logo and when i press the volume up/down button it says it will restart when update is finished. I have a good wireless connection and there shouldn’t be a reason why it hasn’t finished by now.

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Answer 3

andresrr31 Author

Level 1

8 points

Jun 20, 2020 4:16 AM in response to Axel Foley

Yes, it was charging over night and 2 hours later it got really hot and stock in the same screen with the bar showing 100%, but everytime i press the lock bottom it says "I phone will restart when update is complete"

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updating problem

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