Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 7 no longer charging

My daughter has an iPhone 7, and the lightning charger no longer charges it. The connection is loose, and the charger does not fit snugly as it should. I have read that this can be caused by dirt or lint in the port, but I have cleaned the port with no effect on the problem. I have also tried multiple cables, but the problem is definitely the port. I would welcome assistance!

iPhone 7

Posted on Jun 20, 2020 7:47 AM

Reply
Question marked as Best reply

Posted on Jun 20, 2020 10:06 PM

If you feel that it is not the battery then it is the port. There are no quick fixes for that. Please have your iPhone examined at the Apple Store or an Authorized Service Center.


Axel F.

Similar questions

1 reply

iPhone 7 no longer charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.