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SIM Card Issue

We are trying to switch phones from a 7 plus to an 8 plus that was on a verizon account which has now been closed. We have T mobile currently. When we put the sim card into the 8 plus it gives us the message "SIM card not supported". What can we do to solve this?

iPhone 8 Plus

Posted on Jun 20, 2020 9:03 AM

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Posted on Jun 20, 2020 9:08 AM

You need to have that iPhone unlocked from Verizon or the previous carrier, if you are eligible.

See this article:---> How to unlock your iPhone for use with a different carrier - Apple Support

Regards

Giulio

1 reply

SIM Card Issue

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