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My iPhone won’t update

I have my phone connect to the internet and to a power source and I go to the software update and instead of it saying “download and install” in blue it says “installing...” in gray and won’t have a progress bar.

iPhone 7, iOS 13

Posted on Jun 20, 2020 9:22 AM

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Question marked as Best reply

Posted on Jun 20, 2020 9:51 AM

LeggyBaeggy Said:

My iPhone won’t update: I have my phone connect to the internet and to a power source and I go to the software update and instead of it saying ‘download and install’ in blue it says ‘installing...’ in gray and won’t have a progress bar.

———-


Try Updating Using your Computer:

Go Here.: Update iOS on iPhone - Apple Support. Scroll to: Update using your computer


Important: Be sure to back up your iPhone, that way you have something to restore your iPhone from, should anything go wrong with the update.

1 reply
Question marked as Best reply

Jun 20, 2020 9:51 AM in response to Leggybaeggy

LeggyBaeggy Said:

My iPhone won’t update: I have my phone connect to the internet and to a power source and I go to the software update and instead of it saying ‘download and install’ in blue it says ‘installing...’ in gray and won’t have a progress bar.

———-


Try Updating Using your Computer:

Go Here.: Update iOS on iPhone - Apple Support. Scroll to: Update using your computer


Important: Be sure to back up your iPhone, that way you have something to restore your iPhone from, should anything go wrong with the update.

My iPhone won’t update

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