Unknown apple ids on phone transfer
I had a refurbished iPhone SE for 3 years. I recently bought a brand new from Apple iPhone SE 2.
When i tried to transfer the data from old phone to new, it said that some “Your other device includes purchases from the iTunes Store that were made with a different Apple ID” the Apple ID given was one i had never heard of nor used. I became a little concerned because i didn’t know what app it was,I didn’t know if malware had been put on my phone that i didn’t know about so before i proceeded i called apple, who were incredibly unhelpful and told me to just skip that step.
I went on to set my new phone up from an encrypted back up of my old phone because i needed my health data and passwords etc.
I have deleted and reset my old phone as I am giving it my son. As a test I started setting it up from my new phone, to see if the same thing happened. Worryingly, it did. So I went to forgotten password and it said the user was inactive the second said the Apple ID was invalid or not supported.
I’m really concerned that there is something nefarious hidden on my phone that has access to my personal details or my phone, or pictures of my children.
Please help...
Thank you
Ive attached pictures of the apple ids
[Edited by Moderator]
iPhone SE
