All information such as contacts and messages were stored in iCloud

Hello ‌‌, dear Apple company and its dear employees, I am Hossein G. from the great country of Iran, unfortunately due to the sanctions imposed by you and the US government against the Iranian nation, all those who like me use Apple brand phones have many problems. It came, but I upgraded my phone to the 11 Pro Max model, in the meantime, my Apple ID with the same email address that I had already registered, was unfortunately unavailable and the contact number was virtual, which is now available. is not . All information such as contacts and messages were stored in iCloud, please as one of the regular customers of Apple brand in Iran, if possible, solve this problem for me, I need a lot of text messages and phone numbers that in a few I never deleted it last year and it was all stored on my phone. thank you


[Edited by Moderator]

iPhone 11 Pro Max, iOS 13

Posted on Jun 20, 2020 2:33 PM

Reply
5 replies

Jun 21, 2020 6:55 AM in response to Ghaderihossei

You are welcome. You need to use the same Apple ID to be able to sign into iCloud and recover your data. If you no longer have access to the phone number and you had 2 Factor Authentication set up on the account, see if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

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All information such as contacts and messages were stored in iCloud

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