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iCloud

I can’t log into my old iCloud account and I don’t have the same number to verify the Code sent to my phone

iPhone 11, iOS 13

Posted on Jun 20, 2020 3:29 PM

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Question marked as Top-ranking reply

Posted on Jun 21, 2020 12:38 AM

Add or remove an SMS number

  1. Go to your Apple ID account page and enter your Apple ID and password.
  2. In the Security section, click Edit.
  3. Click Add a Trusted Phone Number. 
  4. To add a number, enter the phone number and verify it with a text. 
  5. To remove a number, click  next to the phone number you want to remove. 


3 replies

Jun 20, 2020 3:57 PM in response to Kartii91

If you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.


Here are some support articles that should help:

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If your Apple ID has been locked or disabled – Apple Support

iCloud

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