My Gmail screen is unresponsive. No touch response, no delete. New emails show up but no action otherwise.

Any method to in freeze it?

iPhone 8 Plus

Posted on Jun 20, 2020 4:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2020 11:09 AM

Hi 1880Acaddr,


I understand you're Gmail app is not responding as expected.


I would recommend you Force Quit the app. You can learn how to do so here: How to force an app to close on your iPhone, iPad, or iPod touch.


If the issue persists, Restart your iPhone.


Additionally, ensure your software is up to date. You can learn how to do so here: Update your iPhone, iPad, or iPod touch.


Also, ensure the Gmail app is updated too. You can learn how to do so here: Update apps or use automatic downloads.


If the issue persists further, it may be worth deleting the Gmail app, then reinstalling it.


Hope this helps!


Thank you for using Apple Support Communities.


Cheers!

1 reply
Question marked as Top-ranking reply

Jun 24, 2020 11:09 AM in response to 1880Acaddr

Hi 1880Acaddr,


I understand you're Gmail app is not responding as expected.


I would recommend you Force Quit the app. You can learn how to do so here: How to force an app to close on your iPhone, iPad, or iPod touch.


If the issue persists, Restart your iPhone.


Additionally, ensure your software is up to date. You can learn how to do so here: Update your iPhone, iPad, or iPod touch.


Also, ensure the Gmail app is updated too. You can learn how to do so here: Update apps or use automatic downloads.


If the issue persists further, it may be worth deleting the Gmail app, then reinstalling it.


Hope this helps!


Thank you for using Apple Support Communities.


Cheers!

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My Gmail screen is unresponsive. No touch response, no delete. New emails show up but no action otherwise.

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