nielhun94 Author

Level 1

6 points

my 7th gen ipad is bent

I just purchased my 7th gen ipad last month with 2 years applecare+. I noticed a slight bend in the middle although it’s been in a protective case. I believe I didn’t do anything that would make it bent. Can i get a new replacement or apple gonna fix it? Thank you!

iPad, iPadOS 13

Posted on Jun 20, 2020 11:41 PM

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2 replies

Level 10

81,525 points

Jun 21, 2020 10:15 AM in response to nielhun94

You are going to have to contact Apple and see what they will, or will not do for your iPad's condition.

iPads do not bend on their own.

Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.

https://www.apple.com/contact/

OR

https://support.apple.com/en-us/HT201232

Best of Luck to You!

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Level 10

103,437 points

Jun 21, 2020 10:03 AM in response to nielhun94

Hello,

You will need to call Apple for a replacement.

Contact AppleCare

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my 7th gen ipad is bent

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