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I tried to set up a new iPhone for my wife using her old phone. iCloud transferred the data from my phone to her new one. How do I undo this? How do I set up her new phone?

I tried to set up my wife’s new iPhone using her old iPhone 6. The new phone reset using iCloud setting it up as a clone of my phone. How do I undo this and reset her new phone from her old phone?

iPhone 6, iOS 12

Posted on Jun 21, 2020 6:03 AM

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Posted on Jun 21, 2020 6:05 AM

Erase all content and settings from iPhone

  1. Go to Settings > General > Reset. If you're asked to enter your passcode and you've forgotten it, see Reset the passcode. If you're asked to enter your Apple ID password and you've forgotten it, see the Recover your Apple ID website.
  2. Tap Erase All Content and Settings.


Erase all content and settings from iPhone - Apple Support

1 reply
Question marked as Best reply

Jun 21, 2020 6:05 AM in response to Sosuac

Erase all content and settings from iPhone

  1. Go to Settings > General > Reset. If you're asked to enter your passcode and you've forgotten it, see Reset the passcode. If you're asked to enter your Apple ID password and you've forgotten it, see the Recover your Apple ID website.
  2. Tap Erase All Content and Settings.


Erase all content and settings from iPhone - Apple Support

I tried to set up a new iPhone for my wife using her old phone. iCloud transferred the data from my phone to her new one. How do I undo this? How do I set up her new phone?

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