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Laya18 Author

Level 1

8 points

AppleTV white screen

Hi,

Ive read a lot about the white screen on other devices, I haven’t seen one specific for AppleTV Gen4. I’m confused because it’s just my ITunes Movies app. The ITunes TVShows app works fine. But I can’t get past the white/blue screen on the movies app for anything. Please help! Thanks!

I have done all the rebooting, etc. possible. Nothing works.

Apple TV HD, tvOS 13

Posted on Jun 21, 2020 1:40 PM

Top-ranking reply

Winston Churchill

Level 10

122,543 points

Posted on Jun 21, 2020 1:51 PM

Welcome to the Apple Community.

Have you relaunched the app itself. Press the home button twice quickly and swipe up.

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AppleTV white screen

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