keyboard buttons won't work

My Mac desktop has a wireless key board- buttons won't work despite changing batteries. Caps lock does work. I can't login in as the password screen is locked - how can I fix it

Posted on Jun 21, 2020 2:45 PM

Similar questions

Login stuck after update macOS Ventura Does anyone have a problem logging into the system after updating to macOS Ventura? After entering the user name and password, the thermometer gets stuck while logging in. The problem is related to M1 processors (Mac with Intel is without problems). Mac is in MDM and FileVault is enabled.
10351 19
keyboard and Trackpad some keys on the keyboard work fine before login, but not working after log in.(have problems with keyboard and trackpad after login)
1457 2
MacBook Pro A1278 will only boot in safe mode, UNLESS I hold down the “command” button while it’s booting up Ok, I’ve been driving myself crazy trying to figure out what is going on with this thing and so I’m just going to post this and cross my fingers. Stats: MacBook Pro 13” Mid 2012 2.5GHz i5 8GB DDR3 Ram Catalina OS 10.15.7 Issue: The issue started when I went to log in to the MBP and my password has capital letters and it wasn’t accepting it. So I went through the process of changing the log-in password and even after changing it, it wouldn’t work. I ended up being able to reset everything and do a clean install of Catalina OS from my M1 Mac Mini and got everything working with a fresh install. I did not restore from any kind of backup and started completely new. I’ve looked up all the different key combinations for starting up an Intel-Based Mac and none of them work, the MBP will only boot into safe mode. Even if I do nothing and just let it boot on its own, it boots into safe mode. I can log in to the MBP but ONLY if I’m holding down the “command” key while it is booting up. Once I am logged in, everything works fine EXCEPT for the left “shift” key. It will not register when I try to type with it and it doesn’t register when I have the digital keyboard on screen showing which keys I’m hitting. *Note* It never occurred to me that the issue could’ve been the left “shift” button all along because I primarily use the right “shift” button.
2527 3

1 reply

SeaPapp

Level 7

26,492 points

Jun 23, 2020 12:31 PM in response to naveen62

Likely it's time for a new keyboard. Try using a wired keyboard, just about any one will work.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

keyboard buttons won't work

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up