Smithsonian channel

If you subscribe to an Apple TV app Channel, then all of that Channel’s content should be included without additional payment.

If you subscribed to the service through the separate app or on the web, then that is a different subscription, and not exchangeable with the service of the same name as Apple TV app Channel. Additionally, SC through the separate app has a regular and a Plus subscription, as two different tiers.

If a show is available through multiple content providers, then some episode may somehow be set to a provider that you do not subscribe to. See the How to Watch section on the show’s Information page for source options.

Please specify exactly what you subscribed to.

Please specify exactly what you are asked to pay for (amount per title = purchase; amount per month = subscription).

Apple TV Channels FAQ: Services, pricing, availability, and everything else you need to know - Macworld

Subscribe to Apple TV channels in the Apple TV app - Apple Support

• Smithsonian Channel through cable provider
• Smithsonian Channel through smithsonianchannel.com
• Smithsonian Channel through Smithsonian Channel app (not via iTunes Store)
• Smithsonian Channel through Smithsonian Channel app (via iTunes Store)
• Smithsonian Channel through Apple TV app Channel

Different billing and different perks, thus different product, even if all supported in the Apple TV app.

Some SC shows are only available with a supported TV provider, not through the SC subscription service (which may or may not be a complete match for the Apple TV app Channel of the same name). “Unfortunately, this program is not currently available on Smithsonian Channel Plus.”

Unavailable seasons and episodes for the subscription may be available for purchase from other sources, causing the above screen. I do sympathize with the confusion and frustration about that.

There may be differences by subscription service by provider or other exceptions. Ask the Apple Support staff for details, as there doesn’t seem to be a public web page with these details for shows and seasons per Apple TV app Channel, nor does the SC website go into details for the Apple TV app Channel about what is included and what is not.

Hey Junk7,

Thank you for using Apple Support Communities!

We hear that you're having issues with some episodes on a certain channel using the Apple TV app. We'd be happy to help out.

Some episodes within the Apple TV app require purchase to stream. You can read more information about this here:

Buy movies and TV shows from the Apple TV app - Apple Support

Cheers!