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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Jesse022 Author

Level 1

4 points

AirPods not working

i had spoken to a rep at apple approximately a week ago, and we had decided to send my non-working AirPod charger case to apple for a replacement from apple. Can we please proceed with this trade?

Posted on Jun 21, 2020 6:37 PM

Top-ranking reply

babowa

Level 9

78,417 points

Posted on Jun 21, 2020 7:15 PM

You will need to contact Apple - these forums are user to user only and we do not work for Apple and have no way to access anyone's account.

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AirPods not working

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