Battery drain while using Zoom on the MacBook Pro 13" 2020

Hello,


Brand new to Mac from windows. Battery life is advertised as 10 hours for wireless internet and for Apple TV but MacBook Pro 13" 2020 is draining to almost 0 after just 4 hours (3 hours of this is while using Zoom). Other attachments are an external 1080 webcam and a usb mic (Rode Podcaster) for the zoom sessions.


My old laptop (Microsoft Surface Pro 2) ran the same webcam and mic and lasted much, much longer so I'm surprised the MacBook is struggling after such a short time.


Is this normal for MacBook or is there something I can do to fix it?

MacBook Pro 13″, macOS 10.15

Posted on Jun 22, 2020 1:54 AM

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Jun 25, 2020 10:50 AM in response to Benjamin_Elliott

Hello there Benjamin_Elliott,


Thank you for using Apple Support Communities!


I understand that you are having an issue with the battery in your MacBook Pro draining quickly. I am more than happy to help you out with this.


Before beginning any troubleshooting, please be sure that you have a backup of all of your information. To do this, check out this article:


Back up your Mac with Time Machine


While you are using Zoom and have your accessories plugged in, take a look at your Activity Monitor to see what may be drawing the most power. For more information on Activity Monitor, along with steps on how to access it, check out this article:


How to use Activity Monitor on your Mac


To troubleshoot, I would recommend resetting the SMC and NVRAM on your device. For more information on what this involves and how-to steps, check out these articles:


How to reset the SMC of your Mac

Reset NVRAM or PRAM on your Mac


If you are still having an issue, I would recommend to see if the issue is persistent in a new user. For steps on how to do this, check out this article:


How to test an issue in another user account on your Mac


I hope this helps! Have a great day!

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Battery drain while using Zoom on the MacBook Pro 13" 2020

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