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com.apple.imagecapture error 704

After updating my MacBook Pro OS to Catalina, it no longer communicates with my HP Scanjet G3110. Granted, this scanner is old. But it works GREAT and I love it, and it's a crime to have to junk it because HP and Apple can't get their act together.

HP claims that they worked the bugs out with the Catalina update. But...

Anyone out there have a suggestion?


MacBook

Posted on Jun 22, 2020 7:22 AM

Reply
1 reply

Jun 25, 2020 10:57 AM in response to Scribere

Hello Scribere,


Welcome to the Apple Support Communities.


It appears you are unable to have your MacBook Pro and HP Scanjet G3110 work together, after you updated the macOS, correct? I'm here to help you take a look into that!


Here are a couple articles to read over and steps to try and help resolve this issue:


If you see an error in Finder or iTunes on your computer

Solve scanning problems on Mac


Hopefully this helps!


Cheers!



com.apple.imagecapture error 704

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