I am having problems with my brand new Apple Watch series 5.
it’s switching off the screen and only comes on when I take the watch off
Apple Watch
The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:
How to restart your Apple Watch - Apple Support
Restart your iPhone - Apple Support
If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup. This deletes all temp and corrupted files and re-indexes the file system.
Unpair and erase your Apple Watch - Apple Support
Set up your Apple Watch - Apple Support
The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:
How to restart your Apple Watch - Apple Support
Restart your iPhone - Apple Support
If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup. This deletes all temp and corrupted files and re-indexes the file system.
Unpair and erase your Apple Watch - Apple Support
Set up your Apple Watch - Apple Support
Unfortunately this has not worked. I think there is an issue with the wrist detection which is assuming the watch is not on my wrist and shutting down the screen. Weird that it only happens when I go outside!
Thanks I will try those and update you all
My new Apple Watch series 5 screen switches off, mostly when I go outside, but it won’t come back on until I take the watch off my wrist. Can anyone help?
