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My account is disabled. I can’t put my card on file. What can I do to get this unlocked ???

iPhone XR, iOS 13

Posted on Jun 22, 2020 8:52 AM

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Question marked as Top-ranking reply

Posted on Jun 22, 2020 8:53 AM

If you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.


Here are some support articles that should help:

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If your Apple ID has been locked or disabled – Apple Support

3 replies
Question marked as Top-ranking reply

Jun 22, 2020 8:53 AM in response to teniqua96

If you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.


Here are some support articles that should help:

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If your Apple ID has been locked or disabled – Apple Support

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