Apple Mail is signed into email account but not showing mailbox.

Question

Level 1

8 points

Apple Mail is signed into email account but not showing mailbox.

Hello,

Recently, I tried to signed into a gmail account to see them in the mail app in my MacBook Air. I was part way through the process when and unexpected event caused me to quit out and close the app. When I tried again to sign into the account, the Mail app said that it was already signed into it. However, I don't see the account in the mail app, in the mailbox list, or the preferences. I'm stuck at this point, not seeing any option to solve it. Is there any suggestions to fix this issue?

MacBook Air 13″, macOS 10.14

Posted on Jun 22, 2020 7:44 PM

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Answer 1

Best reply

Eric Root

Level 10

684,045 points

Jun 22, 2020 7:47 PM in response to duncsauce

Check System Preferences/Internet Accounts to see if the account shows there. If it does, delete it, and then try adding the account in the Mail application.

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Answer 2

duncsauce Author

Level 1

8 points

Jun 22, 2020 7:49 PM in response to Eric Root

It doesn't show. That's the problem. It thinks that I'm already logged into it, so I can't add it, but I can't "remove" it because it isn't showing up in the preferences.

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