Hi all, I've forgget password for my second iPhone and tried many times, finally iPhone asked me to connect to iTunes , i had tried this option but still my phone not taking updates ( may be coz of Iphone is 6 )
are there any way to open my phone again without erasing any data. I have same apple account for my three I phones.
iPhone 6, iOS 12
Is this your problem? See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. Besides the support link in the document, you can:
You can also Get a call from Apple support to help solve your problem https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
And you can use Apple Support Twitter https://twitter.com/AppleSupport
And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.
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And see If you forgot your Apple ID password https://support.apple.com/en-us/HT201487
You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid
And you almost certainly will need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485
Before trying to answer your security questions is very important that you think about your questions and their answers carefully and try to recall all details you can. If you don't answer them correctly enough, then you easily can lose control of your account.
See the Apple Support article(s) below.
Passcode - If you forgot the passcode for your iPhone or your device is disabled.
Forgget Password For iPhone 6?
