Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to select programs in Apple TV+

When I select Apple TV+ in the app it only shows ‘downloaded programs’ which is blank but there’s no option to choose programs. I have an iPhone 7 and a year’s subscription. Thanks

iPhone 7

Posted on Jun 23, 2020 2:08 PM

Reply
4 replies

Jun 23, 2020 6:35 PM in response to Jamesletour

Verify that you are connected to the internet through Wi-Fi or cellular. For cellular, verify in Settings that the TV app is permitted to use data over cellular. Force-close the TV app, then relaunch. Go offline (flight mode), wait, then go online again. Try a restart of the device.

You would have activated the year’s subscription in the TV app on your Apple device. Did you have it working before, or did you activate the subscription on a different device?

Unable to select programs in Apple TV+

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.