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MacBook Air A1370 hard drive wiped by user

I have been asked to help reload MAC OS on a MacBook Air A1370. The user wants to pass it on to his son, but he wiped the hard drive.

I can use COMMAND + Power On to get to the screen with the picture of a hard drive and place to enter password for a WiFi. I can get connected to the WiFi, but then what. If I click on the arrow or the hard drive picture, it just goes to a screen with a crossed out circle. Intermittently it blinks.

Thanks for your help.

MacBook Air 11″, macOS 10.12

Posted on Jun 23, 2020 9:00 PM

Top-ranking reply

John Galt

Level 10

146,336 points

Posted on Jun 24, 2020 5:20 AM

Reinstall macOS according to Reinstall macOS - Apple Support.

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MacBook Air A1370 hard drive wiped by user

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