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Photoshop CS6 Crashing iMac High Sierra

I can't remember exactly when this issue started, but I believe it was my last update to High Sierra 10.13.16 last year


Only when I'm performing specific high CPU tasks in Photoshop, the entire system crashes. Black screen on the computer, have to restart. No Apple crash report shows up upon restart, but apps like Lightroom and Chrome will recognize they were shut down improperly.


Usually happens when I'm utilizing the patch / healing tool in Photoshop, often have Lightroom also running but not always. Currently my only work around is to save often and go as slowly as possible to prevent CPU overload.


EtreCheck says performance is Excellence. Diagnostics reports no problems.


Anyone else having this issue?? Any solutions?


iMac 2017 27-inch

OS 10.13.16

4.2GBz Intel i7

4x8GB ram

Radeon Pro 580 8192 MB

Photoshop CS6 13.0.6 x64

Lightroom Classic 6.14


Can anyone decode the EtreCheck report on the crash for me?:

Diagnostics Events (last 3 days for minor events):

    2020-06-24 08:49:30    SocialPushAgent.app Crash [Open]


        Cause:        *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSDictionaryI length]: unrecognized selector sent to instance 0x7fc29fa07510'

        terminating with uncaught exception of type NSException

        abort() called


    2020-06-22 11:10:15    Adobe Photoshop CS6.app High CPU use [Open] [Details]

    2020-06-22 09:07:47    Adobe Lightroom.app High CPU use [Open] [Details]


Adobe Photoshop CS6 Details

Date/Time:       2020-06-22 11:07:20.276177 -0400

OS Version:      Mac OS X 10.13.6 (Build 17G13035)

Architecture:    x86_64

Report Version:  19


Command:         Adobe Photoshop CS6

Path:            /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6

Version:         13.0.6 (13.0.6.54)

Parent:          launchd [1]

PID:             1535


Event:           cpu usage

Action taken:    none

CPU:             90 seconds cpu time over 175 seconds (52% cpu average), exceeding limit of 50% cpu over 180 seconds

CPU limit:       90s

Limit duration:  180s

CPU used:        90s

Duration:        174.71s

Steps:           55


Adobe Lightroom Details

Date/Time:       2020-06-22 09:04:50.073281 -0400

OS Version:      Mac OS X 10.13.6 (Build 17G13035)

Architecture:    x86_64

Report Version:  19


Command:         Adobe Lightroom

Path:            /Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom

Version:         Adobe Lightroom [1149743] (6.14)

Parent:          launchd [1]

PID:             887


Event:           cpu usage

Action taken:    none

CPU:             90 seconds cpu time over 178 seconds (51% cpu average), exceeding limit of 50% cpu over 180 seconds

CPU limit:       90s

Limit duration:  180s

CPU used:        90s

Duration:        177.61s

Steps:           133



iMac Line (2012 and Later)

Posted on Jun 24, 2020 11:24 AM

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Question marked as Top-ranking reply

Posted on Jun 24, 2020 3:56 PM

Hmmm, reports are good for it in 10.13.6/...


https://roaringapps.com/app/adobe-photoshop-cs6


Go to settings, notifications, and you would see SocialPushAgent in the left hand column, disable it.


https://forums.macrumors.com/threads/socialpushagent-what-is-this.1521485/

Similar questions

6 replies

Jul 14, 2020 7:03 AM in response to cbrown1012

UPDATE:


Ok that worked for a little while but now the following symptoms:


  • Crashes are now also occurring just in LR, no PS even open -- again during high CPU usage
  • Crash even happened the other day without any adobe running, just a few apps and browsers, as I was swiping to switch between desktops
  • I'm plugged into a power saving powerstrip, with the computer as the control outlet to turning the rest of the strip on. Last crash, the strip was clicking on and off like it was still trying to be switched by the computer control outlet, and power was still being sent to the other outlets (like my secondary monitor), making me think it's not software related, but some sort of issue with the power unit? Crashes still happened whether I was plugged directly into the wall or not, so does not seem like a failure in the power strip or anything


They're happening more frequently and more frustratingly!! Still no apple crash reports upon startup. Still apple diagnostics isn't seeing anything.


Any ideas??

Photoshop CS6 Crashing iMac High Sierra

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